Safety

ALC Schools is the nationwide safety leader in alternative student transportation and subject matter experts on federal, state, and district transportation requirements. Leveraging its proprietary Smart Routing Technology and custom-tailored services, the company has been a driving force in alleviating driver shortages, accommodating varying bell times, and serving the unique needs of McKinney-Vento, special needs, ESSA, hard-to-serve trips, and out-of-district students.

Vehicles

ALC Schools uses SUVs, wheelchair-accessible vans, minivans, and sedans, that are compliant with federal, state, and local student transportation regulations, to transport students.

Drivers

Prior to providing services, all vehicle operators must have two years of licensed driving experience, have a valid driver’s license for the type of vehicle being driven.
Setting the Standard in Safety!

Parents

At ALC Schools we go above and beyond to prove our commitment to safe student transportation, and it’s important to us that parents, students, and the district know they are in good hands.

Covid-19

Despite the obstacles resulting from COVID-19, we want to confirm our ongoing commitment to our district partners, families, and the students we serve.

Vehicles

ALC Schools uses SUVs, wheelchair-accessible vans, minivans, and sedans, that are compliant with federal, state, and local student transportation regulations, to transport students.

All vehicles shall have a designated seating capacity specified by state laws and/or school district requirements; this shall consist of the number of persons including driver, gross vehicle weight rating, and specified use to transport students to and from school or authorized school activities. Vehicles will not exceed manufactured seating capacity of 10 passengers or more. Vehicles will not be altered from manufactured seating capacity to seat more than 10 passengers.

An inspection, certification, and repair(s) (if any) will be completed for all vehicles during ALC’s initial vetting process. All vehicles will undergo an annual mechanical and safety inspection. Any repairs to vehicles will be performed during natural occurrences as needed and if required to pass inspections. ALC tracks vehicle and driver documentation to ensure timely updates. This documentation includes (but is not limited to) insurance, vehicle registration, driver license, etc.

ALC has a rigorous vetting process for service providers. Drivers must pass federal, state, and local background checks, and be enrolled in a drug and alcohol consortium for pre-employment, post-accident, reasonable suspicion, and random testing. Service providers and drivers must have proof of insurance, pass the initial and annual vehicle inspections, possess a valid driver’s license, and possess valid vehicle registration. Prior to servicing trips, service providers are required to meet with ALC Field Operations, to understand the client contractual requirements.

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Drivers

ALC has a rigorous vetting process for service providers. Drivers must pass federal, state, and local background checks, and be enrolled in a drug and alcohol consortium for pre-employment, post-accident, reasonable suspicion, and random testing. Service providers and drivers must have proof of insurance, pass the initial and annual vehicle inspections, possess a valid driver’s license, and possess valid vehicle registration. Prior to servicing trips, service providers are required to meet with ALC Field Operations, to understand the client contractual requirements.

Safe Driver Plan

Prior to providing services, all vehicle operators must have two years of licensed driving experience, have a valid driver’s license for the type of vehicle being driven, successfully complete all required pre-service training, have submitted to the required background and/or fingerprinting checks, demonstrate physical and mental capabilities required to carry out all assigned responsibilities, and be enrolled in a drug and alcohol testing consortium that provides for pre-employment testing as well as random, reasonable suspicion, and post-accident drug and alcohol testing.

Proper Securement

Drivers are not permitted to touch students during loading and/or unloading. They will, however, monitor the parents/guardians and/or school staff buckling the students in the vehicle to ensure they are properly secured. Drivers will not put the vehicle in motion until the student is secured and safe.

School Vehicle Monitors

At the time of service, school vehicle monitors/aides will have submitted to the required background and/or fingerprinting checks, have successfully completed all required pre-service training, be physically and mentally capable of performing the responsibilities associated with assisting in the transportation of students, and be enrolled in a drug and alcohol testing consortium that provides for pre- employment testing as well as random, reasonable suspicion, and post-accident drug and alcohol testing.

Cell Phones

Cell phones shall not be in use while vehicle is in motion. Drivers will adhere to cell phone and handsfree device laws per state. Drivers must use a handsfree device if a related call is required during transport. Drivers are required to use the ALC driver application on their mobile device, however all steps are to be completed while the vehicle is safely parked.

Adverse Weather

Adverse weather conditions may include rain, fog/smoke, fire, windstorm, earthquake, snow, and/or ice. Drivers should take additional safety precautions in any adverse weather conditions. Some of these precautions include, but are not limited to the following:

  • Driver leaves earlier in preparation for trip
  • Driver ensures the vehicle and all necessary equipment is safe to use under current weather conditions
  • Driver reduces speed or pulls vehicle over to a safe area on the shoulder of the road, if necessary
ALC Emergency Protocol & Reporting

In the event of an accident or breakdown, the driver will decide whether to safely evacuate or remain inside the vehicle. The driver will not evacuate the vehicle if danger is not warranted, or if outside conditions display greater hazards than remaining inside the vehicle.

Drivers are advised to evacuate the vehicle in the event they are unable to move the vehicle away from a fire, or if any portion of the vehicle is on fire.

Drivers will not have the student(s) evacuate the vehicle unattended.

An accident is an incident resulting in:

  • Injury requiring medical treatment
  • Damage to property other than student transportation vehicle

Below are the step-by-step actions a driver shall demonstrate in the case of an emergency:

  • Driver will pull to safety (side of road/shoulder)
  • Driver will assess the severity of the situation
  • Driver will assess the wellbeing of the student(s) on board
  • Based on the severity driver will call 911 and report the accident, or call ALC Dispatch
  • Driver will press “emergency/accident” button on the ALC driver application on driver’s device
  • Driver will relay all details of the emergency/accident to the ALC Student Monitoring and Tracking Team
  • ALC Student Monitoring and Tracking Team will notify ALC Field Operations, school district, and parents of emergency/accident details
  • Incident report must be completed by ALC Student Monitoring and Dispatch Team, and submitted to school district

All contracted service providers are required to enroll in a drug and alcohol consortium. The consortium will monitor pre-employment, yearly, random, reasonable suspicion, and post-accident drug and alcohol testing.

Cool-Downs

ALC Field Operations will review the accident report and follow post-accident protocol. This includes removing the driver from the trip for the next 24-48 hours (depending on the incident) and performing a vehicle inspection. Further inspection of the accident will be conducted if necessary. If the driver is found to be at fault, ALC shall do further investigation, and remove the driver if deemed necessary.

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Parents

Parent Introductions

To ensure students are transported safely, parents will be given their child’s driver’s name and will be informed of vehicle information such as, make, model, and color. Parents and district officials are informed by ALC of any driver changes, including the name of a substitute driver and their vehicle information.

A Field Operations member will reach out to parents to introduce ALC, explaining what we provide, and will address any questions/concerns they may have regarding transportation. We go above and beyond to prove our commitment to safe student transportation, and it’s important to us that parents, students, and the district know they are in good hands.

Seatbelts & Wheelchair Securement

Seatbelts must be worn by all persons when the vehicle is in operation. Drivers will not put the vehicle in motion until everyone is properly and safely secured. If a car seat, booster seat, or safety vest is required, the driver must wait until the student is properly and safely secured before vehicle is in operation. In addition, the driver must ensure car seats/booster seats are properly secured in place prior to operation. Drivers operating wheelchair vehicles must have demonstrated their proficiency in securing a wheelchair prior to providing services.

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Covid-19

The 2020 school year has been challenging. Despite the obstacles resulting from COVID-19, we want to thank you for your trust and continued partnership. As we enter 2021, we want to confirm our commitment to our district partners, families, and the students we serve.

Throughout the pandemic, our unique service model has been put to the test implementing a wide range of health and safety regulations that vary greatly from state to state, and in some cases, district to district. Because ALC takes a customized approach to meet the needs of our district partners, our teams have been able to meet each of these requirements on a case-by-case basis.

Our proprietary technology has also been greatly enhanced. The ALC Driver App now includes features that require drivers to verify they are in good health, and that their vehicles have been properly cleaned and disinfected prior to providing services. All standards have been based on industry guidelines.

ALC’s Health and Safety Protocols Include:

Service Provider Masks

Any driver transporting students will follow the CDC guideline of wearing a cloth mask.

No Touch Loading/Unloading

When loading or unloading students from the vehicle, drivers will not touch the student. This is especially critical with regards to car seats and booster seats. Parents or district staff will place the students in the safety seat and buckle them in as needed.

Sick Student Protocol

ALC does not transport students that the district has identified as being at risk (symptoms of flu, COVID-19, etc.). This helps protect the health of both the drivers and the other students that driver services.

Sanitizing Vehicles After Each Trip

Vehicles transporting students will be cleaned after each trip. High touchpoints like door handles and elbow rests will be wiped down and cleaned with a disinfectant after each trip is completed. We encourage personal hygiene for both the drivers and students, avoiding contact with the nose, mouth, and eyes.

It is important drivers clean their hands often and frequently wash with soap and water for at least 20 seconds.

Safeguards Added to ALC’s Provider App

At the start of every day, drivers must confirm that they are in good health, asymptomatic of COVID-19, and have otherwise not been exposed to the virus.

Drivers must also confirm that they have cleaned the vehicle before and after each student trip following CDC guidelines, and state and district requirements, via our in-app confirmation.

Encouraging Sick Individuals to Stay Home

We are working closely with our transportation service providers to ensure drivers who are showing signs of being sick, stay home and not service student trips. Those who may have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of fever (100.4° F [37.8° C] or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants.)

Additional Measures in Response to the Coronavirus/COVID-19:

ALC requires all subcontracted drivers to ensure they are COVID-free upon logging into the ALC Driver App. Drivers cannot view their trips until they have completed the COVID-free agreement as shown in the first image below. If a driver has been exposed to someone or is experiencing COVID-19

symptoms, they are required to click “Notify ALC.” The driver will be removed from servicing trips and a substitute driver will be provided until the regular driver can return to service.

When a driver taps “Notify ALC”, a second screen will appear, (see second image below). The driver will then be prompted to either cancel and return to the first screen (in case of an accidental tap on the previous screen), or to confirm and notify ALC of potential COVID exposure/symptoms.

ALC also requires all drivers to confirm they have cleaned their vehicles before and after every trip. They cannot view their trips until this is confirmed (see the third image below).

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