New status on the District Portal highlights trips that are running late so you can see them immediately.

The District Trip Tracker feature in ALC’s District Portal allows you to track students in real time during transportation. Now we’ve added a new status so you can easily see any trips that are running more than 5 minutes behind schedule.

The “Running Late” status will be shown in both the school view and when viewing trips for an individual student. Here’s how it works:

1. When a driver is on the way to pick up a student (at home or at school), our system calculates their ETA based on distance and current traffic conditions. If the driver is predicted to arrive more than 5 minutes later than the scheduled pickup time, the trip will be highlighted in yellow on the District Portal.
2. When the driver picks up the student, the ETA for drop-off will be recalculated again. If the student can be dropped-off within 5 minutes of the scheduled time, the status will return to the normal in-progress green color. If the trip is still running late, it will remain yellow.
3. Once the trip is complete, the color will turn the normal dark green to show the trip has been completed. As always, you can view the actual pick-up and drop-off times for the trip by expanding the trip card.

District Trip Tracker, school view: Students with a “running late” status will be highlighted in golden yellow for quick identification.

Trip details: Expand the trip card to see all the details, including the scheduled time, new ETA, and driver information.