September 2020 – As districts across the country open for the 2020-2021 school year, we are proud that our alternative student transportation has been able to provide critical support for schools returning to in-person learning, and in the delivery of meals and technology to students studying remotely. While providing our alternative transportation solution in all of these environments, safety and consistency remain our top priorities. 

At ALC our business model takes a customized approach to the needs of our school districts and the vulnerable students we serve. Due to Coronavirus (COVID-19) we have seen a wide range of policies with regulations varying greatly from state to state and even from district to district. Because of our unique service model, we have been able to adhere to the various district’s requirements on a case-by-case basis.

We have also greatly enhanced our technology adding features that require drivers to verify daily they are in good health directly through the ALC app, and newly implemented protocols for our Service Providers, with recommendations on vehicle cleaning and disinfecting based on industry guidelines.

  • Service Provider Masks 
    • Any driver picking up pupils will follow the CDC guideline of wearing a cloth mask.
  • No Touch Loading/Unloading
    • When loading or unloading students from the vehicle drivers will not touch the student. This is especially critical with regards to car seats and booster seats. Parents or district staff will place the students in the safety seat and buckle them in as needed.
  • Sick Student Protocol
    • ALC does not transport students that the district has identified as being at risk (symptoms of flu, COVID, etc.). This policy helps protect the health of both the driver and the other students that driver services.
  • Sanitizing Vehicles After Each Trip
    • Vehicles transporting students will be cleaned after each trip. High touch points like door handles and elbow rests will be wiped down and cleaned with a disinfectant after each trip is completed. We encourage personal hygiene for both driver and students, avoiding contact with nose, mouth, and eyes.
    • It’s important drivers clean their hands often and frequently wash with soap and water for at least 20 seconds.
  • Safeguards Added to ALC’s Provider App
    • At the start of every day drivers assigned through our service providers must confirm that they are in good health, asymptomatic of COVID-19, and have otherwise not been exposed to the virus.
    • Drivers must also confirm that they have cleaned the vehicle before and after each student trip following CDC guidelines, and state and district requirements, via our in-app confirmation step.
  • Encouraging Sick Individuals to Stay Home
    • We are working closely with our transportation service providers to ensure drivers who are showing signs of being sick, stay home and not service student trips. Those who may have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of fever (100.4° F [37.8° C] or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants.)
  • Additional Measures in Response to the Coronavirus/COVID-19:
    • Drivers who are well but who have a sick family member at home with COVID-19 should notify the transportation service providers they work for and refer to CDC guidance for how to conduct a risk assessment of their potential exposure.
    • If a driver is confirmed to have COVID-19, it is mandatory that Service Providers immediately report to ALC. Such drivers will be immediately removed from servicing the trip and ALC will alert the district and family immediately.

We are grateful for your partnership and the critical role we play for your district and students. Please reach out to an ALC team member to let us know how we can help.

Thank you,

Gregg Prettyman, Chief Operating Officer

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