Case Study: Hurricane Harvey (Texas)

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The Scenario

In December 2017, ALC Schools successfully completed the routing and transportation of more than 650 school children affected by Hurricane Harvey across the Houston, Texas-area. ALC Schools was charged with the logistics of working with multiple school districts in the area to route and schedule school transportation for those children impacted by the hurricane. Since ALC Schools had a contract in place with National IPA, the transportation management company was able to start immediately.

The Challenge

The task at hand was challenging due to unique and complex logistics scenarios. The Houston-area school districts cover a broad geographic area, where the farthest distance north to south can be 90-minutes in transit. Following Hurricane Harvey, the Houston-area suffered a loss of both school buses and school bus drivers. Sourcing and vetting fully credentialed drivers was a sizeable task, as was the process of informing parents of the new transportation arrangements. Because of the fluidity of many families’ circumstances, oftentimes by the time transportation was assigned, families had again relocated due to temporary lodging constraints. In addition, some students had to attend new schools because their old schools were shut down. Many of the children being transported were special needs students.

The Solution

ALC Schools’ Model for Alternative Transportation Needs

ALC Schools supplements districts’ transportation programs using a combination of SUVs, minivans, wheelchair accessible vans, and sedans to assist in transporting McKinney-Vento, ESSA, ESE/special needs, and out-of-district students, as well as hard-to-serve and multi-district trips. Supplementing bus service with small capacity vehicles means that districts no longer pay for unused capacity and have the flexibility to expand and contract their fleet to accommodate the ever-changing demands of these student populations. ALC accomplishes all this while reducing the cost of transportation programs by 20-30%.

ALC Schools Hurricane Harvey Support by the Numbers

Throughout the 2017-2018 school year, ALC Schools supported initial requests to transport 151 unique student passengers, with multiple students riding in the morning or afternoon only.


• Throughout the school year, ALC Schools supported transportation requests to and from 77 different schools of attendance, including 40 schools with only one student in attendance. This equates to 52% of the
schools with only one student in attendance.


• From October 2017 to April 2018, ALC Schools accommodated more than 900 transportation requests to either add/drop students, change pickup locations, etc. Until the end of the school year, ALC continued to transport 400-plus students under the Hurricane Harvey Transportation Relief Program

Until the end of the school year, ALC continued to transport 400-plus students under the Hurricane Harvey Transportation Relief Program.

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